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Plantronics hub english6/15/2023 ![]() With Poly Lens, you can personalize your audio. With Plantronics Hub, if device is changed too often too quickly in Connect Client, Plantronics Hub may crash, but will automatically restart when Plantronics headset is selected. Poly Lens - Discover how Poly Lens opens a world of capabilities to your favorite Poly Bluetooth(R) devices. With Jabra Direct, Internet access is required on client computer, otherwise timeout must be waited until Jabra is selected as softphone. Enable Plantronics headset integration checkbox. > first press - XPhone call is accepted, Zoom meeting is not ended (Zoom does not react to headset control) Download and install Plantronics Hub from Plantronics official web-site. Plantronics Hub must be installed and running on your computer. Behavior of call control with existing meeting with zoom and incoming XPhone Call View and download the Manual of Plantronics Savi W720-M Headphones (page 1 of 35) (English). Make sure the toggle button is turned ON or enabled on the Plantronics headset. This behavior is currently not comprehensible and (according to Jabra) identical with all headset manufacturers. Currently not every Teams client (depending on the user account) reacts the same or not to the headset control.If Teams does not react to the control, the XPhone call is accepted at the first click, the MS Teams call remains.> first press - Microsoft Teams call is ended ![]() Behavior of call control for existing call in Microsoft Teams and incoming XPhone Call > second press - XPhone call is accepted > first press - Skype for Business call is ended Behavior of call control with existing call in Skype for Business and incoming XPhone call Call control also works when Microsoft Teams, Skype for Business and/or Zoom are started.An existing XPhone Softphone call can be ended via headset.An incoming XPhone Softphone call can be answered via headset.The Plantronics Hub or Jabra Direct is installed in the latest version on the client computer.Microsoft Teams, Skype for Business and/or Zoom are also started on the client computer.XPhone Connect 8.0.326 is installed and started, and a Plantronics or Jabra headset is selected as the softphone.If the SDKs are not available, the fallback to the previous implementation takes effect and the red message appears again.īut now let's move on to concrete call scenarios. This removes the restriction to deactivate the headset control if other software like Microsoft Teams or Skype for Business is started in addition to XPhone Connect. Going back to the version comparison, the absence of the red message Function disabled while XYZ is started! is immediately noticeable.īy no longer accessing the XPhone's own interface for headset control, but via the headset software, we can react more specifically to the headset signals. Otherwise, the audio device is not addressable via the Jabra SDK. With Jabra, it should be noted that Bluetooth headsets are also connected via the Jabra Bluetooth dongle and not via native Bluetooth interfaces of the computer. Plantronics even has an explicit website for this: Simple answer: generally, any headset is enabled as long as the headset shows up in their corresponding software. The obvious next question is, of course, "What headsets are enabled for this integration?"
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